Exhibitor FAQs

IHS 53 Exhibitor FAQs

  • What’s the date of your event? August 9th-13th2021 (5 days total)

  • Who is the conference host? Andy Pelletier

  • Here is the schedule:
    • Monday, August 9
      • Exhibits open and are live
      • Recorded Presentations are released
      • Live-streamed events take place from 9 am ET to 5 pm ET (8-hour window)
    • Tuesday, August 10
      • Exhibits open and are live
      • Recorded Presentations are released
      • IHS53 Game exists to draw participants to the Exhibits Hall and Virtual Exhibit Booth
    • Wednesday, August 11
      • Exhibits open and are live
      • Recorded Presentations are released
      • Live-streamed events take place from 9 am ET to 5 pm ET (8-hour window)
      • IHS53 Game exists to draw participants to the Exhibits Hall and Virtual Exhibit Booth
    • Thursday, August 12
      • Exhibits open and are live
      • Recorded Presentations are released
      • IHS53 Game exists to draw participants to the Exhibits Hall and Virtual Exhibit Booth
    • Friday, August 13
      • Exhibits open and are live
      • Recorded Presentations are released
      • Live-streamed events take place from 9 am ET to 5 pm ET (8-hour window)
      • IHS53 Game exists to draw participants to the Exhibits Hall and Virtual Exhibit Booth
  • When do Main Exhibit Hall, Other Exhibitors and IHS53 CORners open at IHS 53?
    • Officially, July 26th.

  • What are the differences between a sponsor, vendor, exhibitor, and advertiser?
    • An exhibitor and vendor are the same thing. For the sake of IHS 53, the term exhibitor will be used instead of vendor. In addition, the term exhibitor is used globally for anyone paying to represent a company, advertise, or sponsor an event.
    • There are three divisions at IHS 53 as an exhibitor, and you can purchase items in each area if you wish:
      • Advertiser: a company or person who purchases digital space to advertise their company (i.e. a banner, etc.)
      • Exhibitor: a company or person who has an Virtual Exhibit Booth and sells products at the symposium
      • Sponsor: a company or person who chooses to host or fund a special event.

  • What is the deadline to register as an exhibitor?
    • May 31st = Receive Early Bird Perks, by registering early as an exhibitor, advertiser, and sponsor
    • July 20th = All profile material is due!

  • What is a profile for an exhibitor? Once you register and purchase your package, i.e. Platinum, Gold, Silver, etc.  you will receive a form to fill out to complete your profile. Please refer to the next question.

  • What do I need to have prepared once I register to upload into the Socio platform?
    • Company Logo (dimensions: 500 x 500 px; file types: jpg, png)
    • Overview of Your Company
    • Platinum & Gold Package Cover Photo (dimensions: 1200 x 300 px; file types: jpg, png)
    • Silver Package Cover Photo (dimensions: 800 x 400 px; file types: jpg, png)
    • Bronze Package No Cover Photo, Logo only (dimensions: 500 x 500 px)
    • Virtual Exhibit Booth Only, Logo, Company Overview, and hyperlink (dimensions: 400 x 400 px OR 200 x 200 px)
    • Banner Ads (1-3 depending on your package purchase; dimensions: 950 x 380 px; file types: jpg, png)
    • Banner Ad for IHS53 website (dimensions: 400 x 150; file types: jpg, png)
    • Announcements
    • 1-4 PDFs about your company/worksheets for attendees/fun handout
    • 3-5 links (i.e. store link or how to purchase link, Calendly)
    • 2 links for Call to Action (CTAs) buttons

  • Once I register, when can I begin uploading my information into my Socio platform?  Once you receive the link to the form, have all the required information i.e. sizes for your logo, banner ads and all of your attachments ready. 

  • Where do I find the link to complete my profile? You will get this once you register for IHS 53. If you have registered and do not have the link, contact Tawnee Lillo (This email address is being protected from spambots. You need JavaScript enabled to view it.).

  • What is a Virtual Exhibit Booth?  The Virtual Exhibit Booth is supposed to be the equivalent virtual experience to a normal exhibitor booth. In the Virtual Exhibit Booth video room, you will be in your office or shop and be available virtually just as you would in your exhibitor booth at a live Symposium. You will be allowed to have up to 13 (+ 3 moderators) people in your Virtual Exhibit Booth at any given time and may invite people in as well as send them away if you are on a schedule!

  • Is it possible for my  Virtual Exhibit Booth to stay open 24 hours/day for  all five days (August 9 – 13, 2021)?  Yes, you could have your Virtual Exhibit Booth manned 24/7 if you wish. However, you can also set/post the hours that you will be available during the five-day event in your Virtual Exhibit Booth description.

  • How do I deal with people in different time zones? Most companies will be in their Virtual Exhibit Booth during their own time zone. However, it is recommended to make yourself available during your target market’s time zone.

  • Can I make appointments with clients? Yes, within your profile you would need to include a link to your appointment scheduler (i.e. Calendly, Google calendar, etc.).

  • How is the IHS going to bring people to your booth on the non-live days?  The IHS53 Game will have a series of challenges featuring exhibitors which will ensure a lot of regular visits to the Exhibit Hall/your Virtual Exhibit Booth.  Also, the host will ask artists who are  performing live to send people to the Exhibit Hall/Virtual Exhibit Booths.  

  • If I can't make a training session from the Socio Platform, are they be recorded? Yes, they are recorded. If you need a link, please email: This email address is being protected from spambots. You need JavaScript enabled to view it..

  • Where do banner ads show up?  All banner ads show up in the same location for an advertiser, exhibitor, or sponsor on the bottom left of the screen. These are the 5 second rotating banner ads which are clickable to the specified URL.

  • What are some things that will help drive people to the Virtual Exhibit Booth?
    • Flash Sale
    • IHS53 Game with challenges
    • Quizzes
    • Polls
    • Announcements

  • How will the directory of the Virtual Exhibit Booths be organized? Virtual Exhibit Booths will be organized alphabetically.

  • How can someone make money through the Virtual Exhibit Booth?  You will be able to charge someone in your Virtual Exhibit Booth as your booth will be linked to your profile in Other Exhibitors.

  • What is the recommended web browser that I should be using for IHS 53, if using a computer? For the best web experience, use Google Chrome or Firefox.

  • What are the oldest operating systems that work with IHS 53, if using the phone app? Apple - iOS 11.0 and Android - 6.0.

  • I have heard the term sponsor profile. What does this mean? This was a term the IHS was given and as of May 1, 2021, and no longer exists. Anyone who is a Sponsor will receive a profile.

  • What is the difference between the Exhibits Hall and the Virtual Exhibit Booth profile?  The Exhibits Hall is where a participant can see every IHS53 advertiser, exhibitor, and sponsor. This is also where your Exhibitor profile will be displayed along with your business information, any attachments you want, links etc. A Virtual Exhibit Booth is where Attendees or other Vendors can connect with your company face to face, while attending the Symposium.

  • Does a Virtual Exhibit Booth only purchaser get any banner ads? No. However, you have the option to purchase a banner ad or additional advertisements within the a la carte menu through ihs53.com.

  • How do company and exhibitor profiles work? Your company will receive one profile. Depending on your package, you will receive a certain number of participant passes. Each participant will have their own participant profile as well. Think of a company profile as a stationary booth. An attendee profile can move throughout the platform.